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AECOM canvasses city residents for global infra report

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AECOM has released the second edition of its global infrastructure report. Entitled The Future of Infrastructure: Voice of the People, AECOM canvassed 10,000 people in 10 global cities to establish how satisfied, safe, inspired and engaged they feel with their city’s infrastructure.

The report gathered insight from its contributors - located in Chicago, Hong Kong, London, Los Angeles, Mumbai, New York, Riyadh, Singapore, Sydney and Toronto - on four key themes around infrastructure provision: satisfaction, engagement, innovation and resilience.

It identifies five key findings:

  •        There is a clear public engagement gap
  •        Residents want to help — and some are willing to pay
  •        Boosting resilience against cyberattacks is a pressing concern
  •        More private-sector involvement is needed
  •        Upgrading public transportation and enhancing environmental sustainability are top improvement priorities

AECOM chairman and CEO Michael S Burke said: "Residents of cities around the world want greater say in infrastructure planning, and they are growing impatient with delays in the delivery of modern infrastructure systems that can improve mobility, connectivity and quality of life. Their views should be a call to action for wider government engagement, and new public and private partnerships that can advance ideas, funding and advocacy, and speed the projects that lead to growth and urban well-being."

This second edition builds on AECOM’s inaugural report last year which surveyed 500 industry decision makers from across North America, Europe and Asia Pacific on the challenges and opportunities regarding infrastructure (EA 13-Feb-18).

The Future of Infrastructure: Voice of the People is available for download at

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